How to Hide Retool Branding and User Menu on Business Plan

If you're trying to hide Retool branding and the user menu on the Business Plan, you've likely already noticed there's no obvious toggle in the settings panel. This is one of the most upvoted feature requests in the Retool community — and for good reason. When you're paying for a Business Plan with dozens of end users, having the Retool badge and user menu visible undermines the polished, white-labeled feel your clients or internal teams expect.

What Is the Retool User Menu and Why Does It Matter?

The user menu in Retool is the dropdown that appears in the top-right corner of deployed apps. It typically shows the logged-in user's name, account settings, and a "Powered by Retool" badge. For internal tools used by your own team, this is a minor annoyance. But for agencies building tools for clients, or companies rolling out Retool as a branded product, this branding creates a disconnect. It signals to end users that the tool is built on a third-party platform — not always ideal when you want a seamless, professional experience.

Is Hiding the Retool User Menu Supported on the Business Plan?

As of now, hiding the user menu and Retool branding is not a native feature on the Business Plan. This has been confirmed as an open feature request submitted internally by the Retool team after significant community demand. The thread on the official Retool community forum has accumulated consistent +1 votes from Business Plan customers frustrated by the limitation — especially given the price point of the plan when scaled across multiple end users.

White-label and branding removal features do exist in some enterprise-tier SaaS products, but Retool has not yet extended this capability to Business Plan subscribers. If this is a hard requirement for your use case, it's worth contacting Retool sales directly to ask whether an Enterprise plan negotiation could include branding removal as a contractual feature.

Workarounds to Minimize Retool Branding Today

While you wait for an official feature, here are practical approaches to reduce or work around the Retool branding problem:

• Use a custom domain: Retool allows you to set a custom domain for your deployment (available on Business and above). This removes retool.com from the URL, which is often the first branding signal users notice.
• Custom CSS injection: In Retool's App settings, you can inject custom CSS. Targeting the user menu container with display: none or visibility: hidden can visually hide the menu. This is a fragile workaround — Retool's internal class names can change on updates — but it works for many teams short-term. Inspect the rendered DOM in your browser's dev tools to find the correct selector.
• Restrict app navigation to embed mode: Retool supports embed mode, which strips out the navigation header entirely when apps are embedded in an iframe. If your use case allows embedding the tool inside a parent application or portal, this effectively removes all Retool chrome, including the user menu and branding.
• Use Retool Embed (Public or Private): Retool Embed lets you serve Retool apps embedded in your own web app with your own authentication layer. This gives you the most control over the surrounding UI, letting you wrap the Retool interface in your own branded shell.

How to Hide the Retool User Menu with Custom CSS (Step-by-Step)

This workaround is the fastest path if you just need the menu gone visually. Proceed with caution and test after every Retool update.

• Open your Retool app in the editor.
• Go to App settings (the gear icon in the left sidebar).
• Scroll to the Custom CSS section.
• Open your browser's DevTools (F12 or Cmd+Option+I) and inspect the user menu element in the deployed app to find its class name or ID.
• Add a rule like [data-testid="user-menu"] { display: none !important; } — substituting the correct selector you found in DevTools.
• Save and preview the app in a new tab to confirm the menu is hidden.

Keep in mind this is an unsupported workaround. Retool can change its DOM structure at any time, breaking your CSS rule silently. Set a reminder to verify this after each Retool version update.

How to Get This Feature Built Faster

The most effective thing you can do right now is make noise in the right places. Retool's product team does monitor community signal for feature prioritization.

• Go to the Retool Community thread on hiding the user menu and add your +1 with a brief note about your use case — business impact matters more than a bare upvote.
• Open a support ticket and reference the feature request, asking for an ETA or Enterprise workaround.
• If you're on a large Business Plan contract, escalate through your account manager — this kind of ask often unlocks early access or custom solutions.

Bottom Line

Right now, hiding Retool branding and the user menu on the Business Plan is not officially supported, but there are workable paths: custom CSS, embed mode, and Retool Embed. If a fully white-labeled experience is non-negotiable for your product, explore the Enterprise plan or implement the embed approach to wrap Retool in your own UI. And keep voting on that community thread — feature requests with real business context do get built.